Calls you make from the hub log themselves: duration, outcome, and the recording land on the lead's timeline automatically. No manual logging, ever. Here's the 5-minute setup and the new workflow.
It's in your email — the same email you use for Sales Hub. That match is how your calls get credited to you.
Sign in at app.justcall.io on your work browser and leave it logged in. The hub's Call button uses that session.
Your browser asks for microphone access the first time — click Allow. Done. You never repeat any of this.
Every closer dials out from their own JustCall number, so callbacks ring you. Choose whichever fits:
In JustCall go to Phone Numbers → Add Number, search an area code (313 for Detroit-local, or match your market), and claim one with a click. It's live instantly and billed to the company account — not your card.
Keep your existing business line and move it into JustCall. You'll need: a signed Letter of Authorization, your port-out PIN, a recent bill or account number, and the billing address — all matching your current carrier's records. Send those to Chris and we'll file it. Your number keeps working the whole time; don't cancel your old service until the port completes.
Buy a new JustCall number (path A), then set your old line to forward to it — on most carriers dial *72 + your new JustCall number (check your carrier's forwarding setting). Leads who still call your old number land in JustCall, get answered anywhere you're logged in, and the call logs to the hub like any other.
Not sure which? Take path A today so you can start calling, and decide on porting later. Don't port your personal cell — that moves your whole personal line into the company phone system.
Nothing else about your day changes — same leads, same hub, same pipeline. The only difference is where you click to dial.
Exactly like you do now — Today's Calls, Upcoming Calls, or the Leads page.
It's right next to the phone number in the lead popup:
The dialer pops up with the number filled in. When the call ends, it logs itself on the lead's timeline — duration, connected or no answer, disposition, and the recording link.
Booked leads are already in JustCall. Every Cal.com booking adds the lead as a contact automatically — so when they call you back, you see their name, not a mystery number. The "Push to JustCall" button is only for older leads that came in before this went live.
Answer in the JustCall browser tab. The call still logs to the lead's timeline on its own.
Install the JustCall mobile app (App Store / Google Play) and sign in with the same email. Calls you take there log to the hub too.